This assignment is intended to help you learn to do the following:
Describe healthcare quality from a personal perspective.
Analyze a systems model from a quality perspective.
(This assignment is modified from the Systems Relationship Exercise on p. 291 of your textbook.)
Of the three systems models presented in Chapter 5, choose the model you can best relate to at this time.
Three core process model
Baldrige Performance Excellence Program Framework
Write a 300- to 500-word summary of the model you chose.
Next, write a 300- to 500-word analysis of your excellent quality experience and your poor quality experience (described in Part I) from the perspective of the systems model you chose. Describe additional insights gained about this experience by viewing it within the context of the systems perspective represented by the model.
CHOICE IS THAT OF THE WRITER